Cancellation policies for your listing
How to change in the app: My Place -> Edit listing -> Stay Options -> Cancellation Policy
Flexible
Full refund 1 day prior to arrival.
If they cancel after that, you'll charge for each night they stay, plus 1 additional night and processing fees.
Auto-applied policy for Gov't Travel stays
Standard
Full refund 7 days prior to arrival.
After that, 50% refund up to check-in.
No refund after that.
Strict
Full refund for cancellations up to 30 days before check-in.
If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 7 days before check-in.
After that, 50% refund up to 7 days before check-in
No refund after that.
Standard long-term
If you choose to rent short and long-term, this will be assigned to stays 28 nights or longer.
Full refund up to 30 days before arrival.
After that, the first 30 days of the stay are non-refundable.