Getting started
Download and get verified two different ways:
If still in, utilize a one-time link sent to your military email or…
Upload one of the documents below using our secure portal.
Valid Documents for upload:
DD-214 (block SSN and other PII)
LES, DAS or TRICARE Document
Veterans Affairs ID or VA Postal Letter
Member or dependant ID
USAA Insurance Card
Navy Federal Statement
Driver's License showing Veteran mark (requires visit to DMV to add it)
G.I. Bill Document
We take PII seriously…
First, before taking any picture or shared document, we ask members to redact any additional sensitive information beyond what is necessary to show a military affiliation. This includes the blocking of personally identifiable information that is not necessary. In general, DOD Identification cards should not be photocopied. However, there is an exception for this in DOD Instruction 1000.13, Dated January 23, 2014. Section 701 makes the exception for allowance when administering service-member benefits.
We do not store or hold any of these documents or photos long-term. The files are immediately secured using military-grade AES-256 encryption and securely transported. We own the keys for this encryption, so no other actor could view them. Once your account is verified, the files are permanently destroyed. They are not held long-term in any central database server. Any military email utilized for verification is promptly erased also.
If you have any additional questions about our security measures please reach out!